In case of emergency, or if you have a power cut, you should check if your neighbours have electricity and then call your local electricity distribution company. 

Even though LoCO2 Energy supplies you with your electricity, we do not have any control over the wires and pylons and it is faults with these that typically lead to power cuts.

Check the supply number on your electricity bill, the two numbers on the bottom row of the left hand side should tell you which region you are in. If you are ensure which region you are in, then please do give us a call and we will do our best to help.