For residential or business customers
Tel: 0845 074 3601 or on 0330 124 1500
Monday - Friday, 8am - 5pm
Phone calls maybe recorded for training and quality purposes.
Fax: 0845 074 3602
You can write to us at:
LoCO2 Energy Ltd
1st Floor, Batchworth Lock House
99 Church Street
Hertfordshire, WD3 1JJ
Experiencing a Power Cut?
If you have an emergency or are experiencing a power cut, please check if your neighbour has power and then call your local distribution company.
Priority Service Register
If you are elderly, disabled or have a long term illness we can provide you with additional services free of charge. Please read about our Priority Service Register for more details.
Complaints and Feedback
If you wish to make a complaint, or find out information about our complaints fuguers and proceduer please read our complaints page.
Want to provide feedback? Fill out our Customer Survey