How to get in touch

For residential or business customers


Tel: 0845 074 3601 or on 0330 124 1500

Monday - Friday, 8am - 5pm

Phone calls maybe recorded for training and quality purposes.


Twitter: @Loco2energy


Fax: 0845 074 3602


You can write to us at:

LoCO2 Energy Ltd
1st Floor, Batchworth Lock House
99 Church Street
Hertfordshire, WD3 1JJ


Experiencing a Power Cut?

If you have an emergency or are experiencing a power cut, please check if your neighbour has power and then call your local distribution company.


Priority Service Register

If you are elderly, disabled or have a long term illness we can provide you with additional services free of charge. Please read about our Priority Service Register for more details. 


Complaints and Feedback

If you wish to make a complaint, or find out information about our complaints fuguers and proceduer please read our complaints page.

Want to provide feedback? Fill out our Customer Survey




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